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Title

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Auto Spa Technician

Description

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We are looking for a dedicated and detail-oriented Auto Spa Technician to join our team. As an Auto Spa Technician, you will be responsible for providing top-notch auto detailing and cleaning services to our clients. Your role will involve cleaning, polishing, and protecting the exterior and interior surfaces of vehicles, ensuring that each car leaves our facility looking its best. You will use a variety of tools and products to achieve the highest standards of cleanliness and appearance. The ideal candidate will have a keen eye for detail, a passion for cars, and a commitment to delivering exceptional customer service. You will work closely with other team members to ensure that all vehicles are serviced efficiently and to the highest standards. This role requires physical stamina, as you will be on your feet for most of the day and may need to lift heavy equipment. Additionally, you should be able to work in various weather conditions, as some tasks may be performed outdoors. If you have a strong work ethic, excellent communication skills, and a desire to work in a fast-paced, customer-focused environment, we encourage you to apply.

Responsibilities

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  • Perform thorough cleaning of vehicle exteriors and interiors.
  • Apply waxes, polishes, and protective coatings to vehicles.
  • Vacuum and shampoo vehicle carpets and upholstery.
  • Clean and condition leather seats and surfaces.
  • Remove stains, blemishes, and minor scratches from vehicle surfaces.
  • Detail engine compartments and other hard-to-reach areas.
  • Inspect vehicles for any damage or areas needing special attention.
  • Maintain a clean and organized work area.
  • Follow all safety and sanitation guidelines.
  • Communicate effectively with customers and team members.
  • Keep track of inventory and report any shortages.
  • Operate and maintain detailing equipment and tools.
  • Provide excellent customer service and address any client concerns.
  • Assist with scheduling and managing appointments.
  • Stay updated on the latest detailing techniques and products.

Requirements

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  • High school diploma or equivalent.
  • Previous experience in auto detailing or a related field.
  • Strong attention to detail and a passion for cars.
  • Ability to work independently and as part of a team.
  • Excellent communication and customer service skills.
  • Physical stamina and the ability to lift heavy equipment.
  • Willingness to work in various weather conditions.
  • Knowledge of different cleaning products and their proper use.
  • Ability to follow instructions and safety guidelines.
  • Valid driver's license with a clean driving record.
  • Flexibility to work weekends and holidays if needed.
  • Basic mechanical knowledge is a plus.
  • Ability to manage time effectively and meet deadlines.
  • Strong problem-solving skills.
  • Commitment to maintaining high standards of cleanliness and appearance.

Potential interview questions

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  • Can you describe your previous experience in auto detailing?
  • How do you ensure that you meet the high standards of cleanliness and appearance?
  • What types of cleaning products and tools are you familiar with?
  • How do you handle customer complaints or concerns?
  • Can you provide an example of a time when you went above and beyond for a customer?
  • How do you manage your time when you have multiple vehicles to detail?
  • Are you comfortable working in various weather conditions?
  • How do you stay updated on the latest detailing techniques and products?
  • Can you describe a challenging detailing job you completed and how you handled it?
  • What steps do you take to ensure the safety and sanitation of your work area?